• Complimentary 2-3 Day Shipping

    Pret A Porter Orders:

    Once we receive your order we prepare your package to ship out via 2-3 day express delivery. Please allow 2-4 days for processing. Each item is fully inspected and hand packaged with care. You will receive a separate shipping confirmation email with tracking#. All deliveries ship insured, and one must be present to receive the package as your signature will be required at delivery address. We will not ship to a P.O. Box address for this reason. For extra caution and safety while in transit, the package will arrive in standard courier shipping boxes.

    Couture Custom orders:

    Custom orders take 4-5 weeks to create from scratch. Once your piece is finished, polished and ready to ship you will receive a shipping confirmation email with tracking info, and follow the same policies as above.

    *We will not deliver to a P.O. Box address.  We provide 2-3 day shipping via FedEx or USPS and they will only accept shipments to a valid street address with signature required upon delivery. Your shipping request addressed to a P.O. Box will be delayed and will require an address correction before shipment. Additionally, Army Post Office (APO) and Fleet Post Office (FPO) addresses are not accepted. Contact our concierge to learn more about international shipping options.

  • Returns & Exchange Policy

    We only accept returns or exchanges on Pret A Porter orders within 10 days of delivery confirmation date under the condition that items are new, and in it's original packaging in perfect condition.  Merchandise that has been worn, used, or altered in any way will not be accepted for refund, store credit or exchange. Once your return has been processed, confirmation will be sent via email.   

    All prior shipping charges are non refundable. Customer is responsible for return shipping costs associated, and must insure all shipments for up to the value of the returned item.  We will not accept any return packages that are not insured or that do not ask for delivery with signature confirmation.

    *Engagement rings and any pieces with customizations (Couture Custom Orders) are final sale and cannot be returned for refund, store credit or exchange.

Frequently Asked Questions

What does Couture mean?

Couture is a french fashion term that means the design and manufacture of fashionable clothes to a client's specific requirements and measurements.  In true slow fashion we have applied this concept of 'made to measure' to our fine jewelry designs.  It offers a more personalized approach and is also a more sustainable practice that minimizes waste.

*Engagement rings and any pieces with customizations (Couture Custom Orders) are final sale and cannot be returned for refund, store credit or exchange.

What does Pret A Porter mean?

Translated from french, it literally means "Ready to Wear."  Pret a porter pieces are immediately available and ready to purchase and can ship to our clients within 2-3 business days.

What if I would prefer a different gemstone, cut or color than what is currently offered?

It's totally possible, contact us and our concierge team will assist you in creating a one of a kind couture custom jewelry piece.  Custom pieces that are significantly different than original design is subject to difference in listed price.

What if I already have a diamond or gemstone from vintage jewelry that I would like redesigned?

We love connecting with visionary clients who would like to salvage family heirlooms into modern adornment, please contact us with your project request to work on a custom concierge design.

Why should I invest in solid gold jewelry?

24K gold is gold in it's purest form, the K stands for karat which is a standard measure of purity. Real gold is a natural element, highly valuable, non-reactive to skin and has been treasured since ancient civilizations to the present. As long as people appreciate beautiful objects, we believe it will remain highly prized for it's beauty and luster far into the future.  We mainly work with 18K gold, because it has the highest percentage of pure gold while remaining durable in jewelry designs.  Gold in it's purest form is actually quite soft and malleable, so styles that require even more durability against wear and tear are offered in 14k gold, such as necklace chains, pendants and earrings.  Our pieces come in solid gold which does not degrade, is infinitely recycleable and will never rub off or turn your skin green.  We believe in buying less, but buying better quality that will last.

What is recycled gold?

Recycled gold is created using refined scrap gold from old broken jewelry, byproducts of jewelry manufacturers and unwanted bullion and coins.  After refining and conversion we buy the 24k grains from small local suppliers in Los Angeles and NY and we make our own 18k & 14k alloys to make into our jewelry designs.  Designing in predominantly recycled gold is an important part of the journey towards sustainability & we are committed to using recycled metals & stones whenever possible.  All pieces are handmade in LA, NY & Italy by skilled artisans.  

What if I'm unsure of my ring size?

Order here and we can send you a ring sizer to determine your exact fit for a small fee. It is yours to keep for future reference and orders.

Will my gemstone look exactly like the one pictured?

Each gemstone is hand selected by the designer for it's natural and unique charm & qualities. Color will vary from stone to stone, so please let us know if you have any special requests pertaining to the color of your stone. While we cannot guarantee an exact replica of the stones photographed, we can work with our clients on custom orders for more specific requests. Diamonds are sourced within a similar range of original design unless otherwise requested.

I am interested in requesting a custom engagement ring & wedding band design, can you do that?

Yes, let's collaborate - There are so many options beyond white diamonds to symbolize your forever love story. Upon request, we can arrange for GIA Diamond certification for custom rings with diamonds over 0.85 Carats. We can also source sustainable lab grown diamonds if you'd like to go that route. We do reserve the right to accept or refuse orders based solely on our discretion. For more questions feel free to reach out.